CPCA Medi-Cal Health Navigator Project Relaunches After Strong Advocacy Win

On June 29, 2024, Governor Newsom signed the Fiscal Year 2024-25 state budget, which restored full funding for the CPCA Medi-Cal Health Enrollment Navigators Project. Community health centers, consortia, CPCA, and our allies came together to advocate and create a 180-degree turn after the Governor proposed to eliminate funding for the Project in the May Revise. Had it been unsuccessful, the Project would have terminated by June 30, 2024. Due to our strong advocacy and budget success, we now have 12 more months (through June 2025) to increase Medi-Cal enrollments and re-enrollments and work towards Health4All.

With full funding available for the remainder of the project period, CPCA is working hard with primary recipients and subrecipients to ramp the project back up. Navigation services were restored as of July 1, 2024, and the momentum is continuing. CPCA issued ramp-up guidance to primary recipients and is planning additional training opportunities to streamline processes and enhance the participant experience. CPCA is also working closely with Azara Healthcare to add new functionality in Azara Care Connect that increases transparency and visibility of data submitted in the platform.

The outcomes to date are promising and indicate that another 12 months of work will lead to significant success. Collectively, community health centers and consortia delivered a wide range of navigation services between January and May of this year. Each category below represents the number of individuals who received those navigation services.

  • Enrolled: 13,716 

  • Retained: 7,018 

  • Direct Outreach: 413,786

  • Media Outreach: 2,092,920

  • Assisted with Application: 36,675 

  • Assisted with Accessing and Utilizing Health Care Services: 66,321 

  • Assisted with Troubleshooting: 26,358

  • Assisted with Redetermination: 19,312

CPCA is excited to continue implementing this project through June 2025 and is committed to working with DHCS, primary recipients, and subrecipients to maximize the impact of this Project. Questions relating to this Project may be directed to HealthNavigators@cpca.org.